Reference

Terms & Conditions That Govern Your silverexch Account

Before you open an account on silverexch.club, take a moment to read these Terms & Conditions — they set out exactly what you can expect from us and…

Applies to all silverexch account holdersJurisdiction-aware access rulesUPI & Paytm wallet terms includedUpdated and enforced by silverexch
silverexch Terms & Conditions That Govern Your silverexch Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Email Support Send your Terms & Conditions queries to our support address and we aim to respond within 24 hours. Attach your account ID for faster resolution of any clause-specific concern.
Live Chat Our in-platform chat is available daily for questions about account-level terms, withdrawal conditions, or access eligibility based on your region within India.
Help Centre The silverexch Help Centre holds a dedicated Terms & Conditions section where you can read clause explanations, recent policy changes, and submit a formal dispute request.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Integrity at silverexch

We treat your account data with care and operate clear processes for how it is stored, used, and protected. These six practices underpin every account on silverexch.club.

Data Retention Policy

We retain account data for the minimum period required to meet legal obligations in your jurisdiction. You may request a summary of data held on your account by contacting our support team directly.

Cookie Usage

Cookies on silverexch.club are used to maintain your session, remember language preferences, and analyse page performance. You can manage cookie settings from your browser at any time without losing saved account details.

Account Security Standards

Passwords are stored using one-way encryption. We never store card or UPI details on our servers — payment data passes through the provider's secure environment and we hold only the transaction reference.

Withdrawal Verification

Before processing withdrawals to Paytm or PhonePe, we verify that the wallet name matches the account registration name. This check protects you from unauthorised payout requests and keeps processing time predictable.

Who to Contact for Policy Changes

If you believe a term has been applied incorrectly to your account, email our compliance desk with your account ID and the clause in question. We will review and respond within 3 business days.

Right to Request Account Changes

You may request amendments to your account details, including registered mobile number and linked UPI handle, by completing identity verification through our support channel. Processing takes up to 48 hours.

Common Questions About silverexch Terms & Conditions

These questions come up regularly when account holders review the Terms & Conditions. We have answered each one as plainly as possible so you know exactly where you stand.

These terms take effect the moment you complete account registration on silverexch.club. Continuing to use the platform after any published update also constitutes acceptance of the revised terms at that point.

We will post any material change to the Terms & Conditions on this page with a clear effective date. For significant changes, we aim to notify active account holders by email or in-platform message before the update goes live.

Where any clause conflicts with applicable Indian law, that specific clause will be treated as unenforceable. All remaining clauses continue to apply, and we will update the affected section to reflect the correct legal position.

Deposits via UPI, Paytm, or PhonePe are governed by both these Terms & Conditions and the payment provider's own terms. silverexch does not override the provider's rules; both sets of terms apply simultaneously to your transaction.

We may close accounts that breach these terms. If closure is due to a suspected policy violation, funds may be held pending review. If your account is cleared after review, available balances are returned to your original payment method.

Contact our support team by email with your account ID and a written data-access request. We will compile and deliver a summary of your stored account data within 7 business days in accordance with applicable privacy rules.

Access to silverexch and agreement to these terms is only valid where local law in your part of India permits participation in online gaming. It is your responsibility to confirm that access is lawful in your specific location before using the platform.